At Tripstar Lanka Travel & Tours, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a booking with us. By using our services, you consent to the practices described in this policy.
Information We Collect
When you visit our website or make a reservation, we may collect the following types of information:
- Personal Information: Your name, email address, phone number, and other contact details provided during inquiries or bookings.
- Payment Information: Necessary details to process payments, such as credit/debit card information, securely handled by trusted third-party payment processors.
- Travel Details: Information related to your bookings, including accommodation, transportation, and itinerary preferences.
- Browsing Data: Your IP address, browser type, device information, and browsing activity collected through cookies and similar tracking technologies.
How We Use Your Information
We use your personal information to:
- Process bookings, payments, and travel arrangements.
- Communicate with you regarding your reservations, itinerary updates, and customer support inquiries.
- Provide personalized recommendations and travel offers based on your interests.
- Improve our website, services, and customer experience based on usage patterns.
- Prevent fraud, unauthorized transactions, or misuse of our services.
Sharing of Information
We do not sell, trade, or share your personal data with third parties, except in the following cases:
- Service Providers: We may share necessary information with airlines, hotels, tour operators, and other travel service providers to facilitate your booking.
- Payment Processors: To securely process payments, your billing information is handled by third-party payment gateways.
- Legal Compliance: We may disclose your data if required by law, legal proceedings, or to comply with regulatory authorities.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system can be guaranteed 100% secure, and we encourage users to take precautions when sharing personal data online.
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide relevant travel recommendations. You can disable cookies in your browser settings, but this may affect website functionality.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised “last updated” date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us through our website.